Privacy Policy
Effective date: 14 October 2026 | Applies to the SecureChat Android app and https://prosecurely.online
1. Who we are
SecureChat ("we", "us") provides the SecureChat mobile app and website at prosecurely.online. This policy explains what information we handle when you use them and the choices you have.
2. Information we collect
Information you give us
- Account: mobile number and email address (used to send your one-time login code), name and display name, profile photo, "About" text, account type, and for business accounts the business name and address. If you set a password, we store only a secure hash of it.
- Messages and content: text messages, photos, videos, voice notes, audio, documents, location messages and contact names you send in 1-to-1 chats and groups, and the privacy option you choose for each message (Public, Private, Highly Protected, view once, expiry).
- Groups: groups you create or join, your role, invite links and group settings.
- Location (only if you allow it): your precise location when you join a group that asks for it, when you turn on live location sharing, or when you send a location message. You can choose "No location" in the app at any time.
- Payments: when you upgrade, the plan you choose, its price and the UPI transaction reference (UTR) you enter. You pay inside your own UPI app (Google Pay, PhonePe, Paytm etc.); we never receive your card, bank account or UPI PIN.
- Support and safety: reports you send about users, groups or messages, users you block, and messages you send to our support.
Information collected automatically
- Device and notifications: a push notification token from Firebase Cloud Messaging and your platform (Android or web), so we can deliver message notifications.
- Usage and security logs: IP address, time of sign-in, app version, and records of important actions (for example sign-ins, settings changes, blocked messages). These protect accounts and prevent abuse.
- Online status: whether you are online and when you were last seen (you can hide "last seen" in settings).
We do not access your phone's contact list, SMS messages or call logs.
3. App permissions
| Permission | Why it is used |
|---|---|
| Internet | To send and receive messages. |
| Notifications | To show new message notifications. You can turn them off in Android settings. |
| Location | Only for location features you choose: joining location-based groups, live location and sending your location. |
| Microphone | Only while you record a voice note. |
| Photos, camera and files | Only when you pick a photo, video or document to send or set as your profile photo. |
4. How we use information
- To create your account, sign you in with one-time codes and keep you signed in securely.
- To deliver your messages, files and notifications, and to run groups, invite links and location features.
- To keep the service safe: SecureChat automatically checks messages before they are sent to stop sharing of mobile numbers, links in groups, abusive words and words blocked by the administrators, and applies warnings or temporary restrictions for repeated violations.
- To manage free trials and premium plans and to confirm UPI payments.
- To answer support requests, investigate reports and enforce our rules.
- To meet legal obligations and respond to lawful requests.
We do not sell or rent your personal information, we do not use it for advertising, and we do not build advertising profiles.
5. Who can see your information
- Other users see your display name, profile photo, "About" text and online status. Your mobile number and email stay hidden unless you turn on "Show mobile number & email" in settings. You can also hide yourself from user search.
- People in a chat or group see the messages and files sent there. Private and Highly Protected messages cannot be forwarded, copied or downloaded in the app.
- Group admins can see member locations only if the group's location setting allows it ("admin only" or "group members"). They also see pending join requests.
- The SecureChat team (authorised administrators) can access account details, reports, blocked-message logs and messages when needed for support, safety, abuse investigation, payment checks or legal reasons. Access is limited to authorised staff and is logged.
6. Services we share data with
We use a small number of service providers who process data only to provide their service to us:
| Provider | Purpose | Data involved |
|---|---|---|
| Google Firebase Cloud Messaging | Delivering push notifications | Device token, notification title and short text (for Private messages only "New private message") |
| Google Maps | Showing maps in the app | Map coordinates of the locations shown on the map |
| Hostinger | Server hosting and sending login-code emails | Stored app data; your email address and login code |
We may disclose information if required by law, court order or a lawful request from authorities, or to protect the safety of users and the public. If SecureChat is transferred to another organisation, this policy will continue to apply to your information.
7. Storage and security
- All traffic between the app and our servers is encrypted with HTTPS/TLS.
- Files sent as Private or Highly Protected are stored encrypted (AES-256) and open only through the in-app secure viewer with short-lived access tokens.
- Passwords are stored only as secure hashes. Administrative access requires a separate staff login and is recorded in an audit log.
- Messages are stored on our servers so they can be delivered to all your devices; they are not end-to-end encrypted.
No system is completely secure, but we work to protect your information and fix issues quickly.
8. How long we keep data
- Account information: while your account is active.
- Messages and files: until you or the sender delete them, or until they expire when an expiry option (1 hour, 24 hours, 7 days) was chosen. "Clear chat" removes them from your view.
- Location history: deleted automatically after 30 days (the administrator may set 7 to 90 days). You can clear it yourself at any time.
- Security and audit logs: up to 2 years.
- Payment records: as long as needed for accounting and legal requirements.
9. Your choices and rights
- Edit your name, photo and "About" text, and hide your last seen, read receipts, contact details and search visibility in Settings.
- Turn location sharing off, or clear your location history, in the Location screens.
- Block users, report abuse, delete messages for yourself or for everyone, and leave groups.
- Ask for a copy of your account data, or for correction of it, by emailing us from your account's email address.
- Delete your account at any time (see below).
10. Deleting your account
In the app go to Profile → Settings → Account & Security → Delete my account. You can also request deletion without the app on our account deletion page.
When your account is deleted, your name, profile photo, mobile number, email, password, devices and location history are removed and you leave all groups. Messages you already sent remain visible to the people who received them, shown as "Deleted user". Security logs are kept for up to 2 years without your profile details.
11. Children
SecureChat is not intended for children under 13 and we do not knowingly collect their information. If you are under 18, use SecureChat only with the permission of a parent or guardian. If you believe a child has given us information, contact us and we will delete it.
12. Changes to this policy
We may update this policy when our service changes. The new version will be published on this page with a new effective date, and important changes will be announced in the app.
13. Contact and grievance officer
For privacy questions, data requests or complaints, contact our Grievance Officer:
SecureChat - Grievance Officer
Email: support@prosecurely.online
Website: https://prosecurely.online
We reply within 30 days.