Delete your SecureChat account
SecureChat by prosecurely.online
Option 1: in the app (immediate)
- Open the SecureChat app and sign in.
- Go to Profile → Settings → Account & Security.
- Tap Delete my account and confirm.
Your account is deleted right away and you are signed out on this device.
Option 2: without the app
Send an email to support@prosecurely.online with the subject "Delete my SecureChat account", from the email address of your account, and include the mobile number you signed up with. We confirm your identity and delete the account within 7 days.
What is deleted
- Your name, display name, profile photo and "About" text
- Your mobile number, email address and password
- Your devices (notification tokens) and your location history
- Your membership of every group (you leave all groups)
What is kept
- Messages you already sent stay with the people and groups that received them, shown as sent by "Deleted user".
- Security and audit logs (for example sign-in and moderation records) are kept for up to 2 years without your profile details, for safety and legal reasons.
- Payment records are kept as long as accounting and tax laws require.
Deleting your account cannot be undone. To use SecureChat again you will need to sign up as a new user.
More details: Privacy Policy